Privacy Policy

Introduction

HERO TICKET ("we," "our," or "us") operates as a business directory platform in South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a business listing
• Contact us through our contact form
• Subscribe to our newsletter or updates

This information may include: name, email address, phone number, business name, business address, and website URL.

Usage Data

We automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to:

• Process and display business listings on our directory
• Respond to your inquiries and provide customer support
• Send you updates about your listing or our services
• Improve our website and user experience
• Analyze usage patterns and trends
• Prevent fraudulent activity and ensure platform security

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Public Listings: Business information you submit for listing is publicly displayed on our directory
• Service Providers: We may share information with third-party service providers who assist us in operating our website
• Legal Requirements: We may disclose information if required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under South African law, including the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent where processing is based on consent

Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact page.